“Hallmark Abstract has never been to a closing where the title wasn’t cleared!”
Problem solving versus problem identification!
There is nothing more important to any business than attacking problems head on.
While few could argue with the validity of that statement some business leaders, accomplished as they may be at identifying problems, may be somewhat less than stellar at actually seeking out methods for solving them.
Because a solution may be painful or difficult to implement, human nature allows for the “kicking of the can down the road” that represents for many the path of least resistance.
Although this management style may be helpful to an executives state of mind, it will do nothing for the businesses bottom-line!
From Seth Godin comes this advice:
Often, we’re hesitant to identify a problem out of fear we can’t solve it. Knowing that we have to live with something that we’re unable to alter gives us a good reason to avoid verbalizing it–highlighting it just makes it worse.
While this sort of denial might be okay for individuals (emphasis on might), it’s a lousy approach for organizations of any size. That’s because there are almost certainly resources available that can solve a problem if you decide it’s truly worth solving.
Put yourself and your people on a path to finding problems without regard for whether or not they are capable of solving them. Queue them up, prioritize them and then go find the help your organization needs to solve them.
Just because you don’t know what to do about it doesn’t make it less of a problem.
“Hallmark Abstract works harder to make your closings easier!”
Michael Haltman, Partner
Hallmark Abstract Service
131 Jericho Turnpike, Suite 205, Jericho, New York 11753